Senior Collaboration/AV Solutions Engineer

Working at Atlassian

Atlassian has the capability to employ individuals in any nation where we possess a legal entity. Both interviews and onboarding processes are carried out remotely, reflecting our distributed-first company model.

This role is designated as hybrid. To facilitate effective teamwork, proximity for easy commuting to our Sydney offices, which require frequent attendance, is necessary. Occasional domestic and international travel may be required.

Your future team

Our Workplace Technology Collaboration team consists of professionals with expertise in live streaming, collaboration technology design, and office technology implementations, including conference rooms, town halls, and studios. We collaborate with partners to conceptualize these spaces and provide premium experiences for all users.

We are seeking a Senior Collaboration Solutions Engineer, who will report to the Workplace Collaboration Manager. The ideal candidate is a seasoned AV Engineer experienced in designing and executing high-quality experiences in conference rooms, town hall venues, and studios through construction, feedback loops, and maintenance activities.

What you’ll do

• This position will contribute to advancing collaboration efforts at Atlassian globally, focusing on developing strategies for our new flagship Sydney office currently under construction. Your duties will cover designing, implementing, and managing the functionality of studios, conference rooms, town hall areas, and digital signage. You will ensure all systems remain operational and new installations are set up for immediate success.
• A strong interest in AV technology and a dedication to providing outstanding experiences for end-users at all levels are crucial for this role. You will coordinate with integrators and vendors for new builds, system upgrades, and ongoing maintenance.
• You will oversee relationships with internal departments, integrators, vendors, and technicians, acting as a key internal contact for troubleshooting and system repairs.
• You will be a key player in new construction projects and office upgrades, providing direction to vendors and partners regarding AV standards and best practices.
• Furthermore, you will serve as an engineer supporting our content studio team, guaranteeing the correct operation of broadcast systems, IT infrastructure, and storage solutions.
• Occasionally, you will be required to assist in planning and managing the AV aspects of significant shows and events utilizing Zoom Webinars and associated technologies.

Your background

• More than 6 years of experience within a corporate IT setting, specifically focused on Corporate AV Engineering (covering conference rooms, background audio systems, digital signage, studios, and town hall spaces).
• Expert-level knowledge of video conferencing technologies, such as Zoom, Zoom Rooms, Neat video conferencing equipment, training facilities, town hall environments, QSYS, and other audio/visual systems.
• Experience in engineering studios for both broadcast and video production purposes is advantageous.
• A profound enthusiasm for workplace collaboration tools and related services.
• Experience with IT/AV office construction, maintenance activities, and system upgrades.
• A solid grasp of network protocols and established best practices.
• Demonstrated experience in leading projects.
• A dedication to continually enhancing products and operational processes.
• The capacity to serve as a technology authority and subject matter expert.
• Experience in selecting vendors and managing relationships (for both software and hardware).
• Strong familiarity with security practices and necessary precautions.
• Excellent documentation abilities, and the skill to train local technicians upon project handover.
• Experience in assessing technical drawings and plans to confirm they align with business requirements.
• A self-motivated individual capable of working autonomously and comfortable within a distributed team structure.
• An energetic, technically skilled engineer with an eagerness for learning and innovation.
• Relevant certifications (like CTS, Dante, QSYS, etc.) are a considerable advantage.

Our perks & benefits

Atlassian provides a range of perks and benefits designed to support you, your family, and help you connect with your local community. Our benefits include health insurance coverage, paid time off for volunteering, wellness resources, and much more. Visit go.atlassian.com/perksandbenefits to discover more.

About Atlassian

At Atlassian, we share a common objective: to unlock the potential within every team. Our software products assist teams globally, and our solutions cater to all forms of work. Team collaboration facilitated by our tools makes achievable together what might seem impossible alone.

We assert that the distinct contributions of every Atlassian are the foundation of our success. To guarantee that our products and company culture continually reflect everyone’s perspectives and experiences, we strictly prohibit discrimination based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your personal information will be maintained confidentially in accordance with EEO standards.

To ensure the best possible experience for you, we can offer support with accommodations or adjustments at any point during the recruitment process. Please inform our Recruitment team about your needs during your discussion with them.

To gain more insight into our culture and hiring procedures, visit go.atlassian.com/crh.

Tagged as: 6 to 10 years