Human Resources Coordinator

CHEP facilitates the movement of more goods to more people, across more locations than any other entity globally, utilizing our 347 million pallets, crates, and containers. We have approximately 13,000 employees and are present in 60 countries. Leveraging our innovative and sustainable share-and-reuse business model, the world’s foremost brands rely on us to transport their products more effectively, securely, and with reduced environmental footprint. What does this entail for you? You will become part of a global organization substantial enough to offer diverse career paths, yet agile enough to help you advance quickly. You will contribute to transforming how goods reach the market and support global sustainability. You will be encouraged to be your authentic self at work, surrounded by varied and motivated professionals. Plus, you can optimize your work-life integration and flexibility via our Hybrid Work Model.

About the Role:

Deliver superior and efficient HR assistance to employees, managers, and other HR professionals concerning service inquiries. Accountable for maintaining employee data and facilitating key HR lifecycle activities. Responsible for administrative tasks using company systems and coordinating activities with third-party providers when necessary.

Key Responsibilities may include:

• Modify employee records during HR lifecycle events (including onboarding, job updates, transfers, leaves, terminations, and offboarding).
• Address employee inquiries regarding HR procedures like holidays, leave days, benefits, and compensation.
• Assist HR Business Partners and other HR team members with various requests.
• Draft employment contracts, letters, and other HR documents when automated or self-service methods are unavailable.
• Consistently promote self-service options during case management interactions.
• Administer employee benefit systems.
• Pinpoint areas for improvement in HR processes and engage in diverse HR projects.
• Ensure adherence to local policies and operate consistently with company and HR guidelines regarding conduct, zero harm, confidentiality, data protection, and data handling.

Why join us?

As an essential, valued member of the HR Operations team, reporting to the HR Operations Manager, APAC, you will primarily be based in Macquarie Park, NSW, with a flexible hybrid work arrangement available. You will create a significant, enduring impact within a dynamic, supportive setting, utilizing your excellent communication, relationship-building, and problem-solving abilities to assist employees across the APAC Region with all HR Operational concerns. This includes support for HR systems (Workday & Kronos), HR policy and program inquiries, and leading impactful projects.

Within the HR Operations team, we prioritize the employee experience in all our actions. We strive to add value by offering outstanding and smooth service to all employees throughout their journey, from onboarding to offboarding and all stages in between.

What will ensure your success:

• A completed University Degree in HR, Business Management, or a related field.
• Some HR experience is preferred, along with a strong desire to advance your career in Human Resources and make a positive difference in the workplace.
• Exceptional problem-solving skills, demonstrated by the ability to devise solutions for time-sensitive and confidential issues.
• A keen focus on delivering a seamless employee experience, capable of balancing business needs with employee needs while ensuring compliance.
• Outstanding attention to detail and the flexibility to manage conflicting priorities daily.
• Proficiency in MS Office (especially MS Excel and MS PowerPoint).
• A readiness to learn HRIS systems.

Remote Type:

Hybrid Remote

Skills to succeed in the role:

Active Learning, Adaptability, Benefits Administration, Process Improvements, Data Analytics, Process Mapping, Data Communication, Curiosity, Empathy, Employee Experience, Human Resources Case Management, Customer Relationship Management (CRM), Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Initiative, Emotional Intelligence, Knowledge Management, Digital Literacy, Job Performance, Report Preparation, Problem Solving, Human Resources Information Systems (HRIS), Cross-Functional Teamwork

We are an Equal Opportunity Employer committed to cultivating a diverse workforce where everyone is treated fairly, respectfully, and has the chance to contribute to business success while achieving their potential. This involves leveraging the unique skills and experiences each person brings. We do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability status, or any other federally, state, or locally protected characteristic.

Individuals falsely claiming to be Brambles or CHEP representatives have conducted interviews and extended fraudulent job offers intending to commit identity theft or solicit funds. Brambles and CHEP do not conduct interviews via online chat nor request payment as a condition of employment. If you doubt the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

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